Shipping and delivery

Welcome to Grapes Innotech's Shipping and Delivery policy. We understand the importance of receiving your products in a timely and efficient manner. This policy outlines our procedures and information regarding shipping, processing times, delivery options, and more. We want to make sure you have a clear understanding of how we handle the shipping and delivery of your orders.

Please take a moment to review this policy to know what to expect when you place an order with us. If you have any questions or need further assistance, feel free to contact our customer support team using the contact details provided on this page.

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Last updated: August 23, 2023

Thank you for choosing Grapes Innotech for your product needs. We're committed to ensuring a smooth and reliable shipping and delivery experience for our valued customers. Please read this policy to understand how we handle shipping, processing times, delivery options, and more.

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Shipping Information

1. Processing Time:

   • Orders are typically processed within 3 business days from the date of order placement. Processing times may vary based on product availability, customization, or other factors. You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Methods:

   • We offer a range of shipping methods to suit your preferences. These methods may include trusted options such as Indian Post, DTDC, and other reliable delivery services. The available options will be presented to you during the checkout process.

3. Shipping Costs:

   • Shipping costs are calculated based on factors such as the chosen shipping method, the destination address, and the weight of the items in your order. The applicable shipping charges will be displayed during the checkout process.

Delivery Information

1. Delivery Time:

   • The estimated delivery time varies depending on the selected shipping method and the destination address. Estimated delivery times will be provided to you during the checkout process. Please note that these are estimates and actual delivery times may vary.

2. Tracking Details:

   • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.

3. Delivery Address:

   • Please ensure that you provide accurate and complete delivery information, including the correct shipping address. We cannot be held responsible for delayed or undelivered orders due to inaccurate address details provided by the customer.

International Shipping

1. Customs and Duties:

   • For international orders, customs regulations and import duties may apply when the order reaches its destination country. Any additional charges related to customs clearance are the responsibility of the recipient.

Order Tracking

To track the status of your order, use the tracking number provided in your shipping confirmation email. If you have any questions about your order's delivery status, please reach out to our customer support team at info@grapesinnotech.com or call us at +91-9645544712.

Contact Us

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us: Email: info@grapesinnotech.com Phone: +91-9645544712