Terms & Conditions
Welcome to Grapes Innotech's website. Our Terms and Conditions outline the rules and guidelines for using our website, purchasing products, and engaging with our content. By accessing or using our website, you agree to comply with these terms. Please read them carefully before proceeding.
Our website offers a variety of electronic components and DIY robotic kits for sale. Product descriptions are provided for your convenience, but please note that these descriptions are not exhaustive or error-free.
When placing an order, please review the listed prices in Indian Rupees (INR), and note that they do not include taxes or shipping fees. We process payments through the Razorpay and PayU payment gateways. By proceeding with an order, you agree to the terms of the chosen payment gateway.
We aim to deliver orders promptly, but actual delivery times may vary. Shipping costs and times depend on your chosen shipping method and address.
For returns and refunds, consult our Return Policy for details on the process and requirements. Please be aware that we do not offer warranties for our products, which are provided "as is." We may provide online support for our products in the future, but this is not guaranteed.
Our content, including text, images, and software, is protected by copyright and intellectual property laws. You may not use, reproduce, or modify our content without our explicit consent.
Grapes Innotech is not liable for indirect, incidental, or consequential damages arising from the use of our website or products. You agree to indemnify and hold us harmless from any claims related to your use of our website or products.
Our Terms and Conditions are governed by the laws of Kerala, India. Any legal disputes will be subject to the jurisdiction of the courts of Ernakulam, Kerala, India.
We reserve the right to update our Terms and Conditions at any time. By continuing to use our website, you agree to the updated terms.
If you have questions, contact us at info@grapesinnotech.com or +91-9645544712. You can also visit our physical location at Grapes Innotech, 1st floor, Nellikkattil Tower, Near Indian Oil Pump, Bypass Junction, Thankalam, Kothamangalam, Ernakulam, Kerala - 686691, India.
​
1. Acceptance of Terms
By accessing and using www.grapesinnotech.com ("Website"), you agree to be bound by these Terms & Conditions, as well as our Privacy Policy. If you do not agree to these terms, please do not use the Website.
​
2. Products and Services
a. Our Website offers a range of electronic components and DIY robotic kits for sale.
b. Product descriptions and images on the Website are provided for informational purposes. We make every effort to ensure accuracy, but we do not warrant that product descriptions or any content on the Website are error-free or complete.
​
3. Orders and Payments
a. Orders placed through the Website are subject to availability and acceptance by Grapes Innotech ("Business").
b. Prices listed on the Website are in Indian Rupees (INR) and do not include shipping and handling fees or applicable taxes unless otherwise stated.
c. Payments are processed securely through [payment gateway]. By placing an order, you agree to the terms and conditions of the chosen payment gateway.
4. Shipping and Delivery
a. We strive to process and ship orders in a timely manner. However, delivery times may vary and are subject to factors beyond our control.
b. Shipping costs and delivery times are calculated based on the shipping address and selected shipping method during checkout.
5. Returns and Refunds
a. Our Return Policy outlines the terms and procedures for returning products for refunds, replacements, or exchanges. Please review the Return Policy on our Website.
​
6. Intellectual Property
a. All content on the Website, including text, graphics, logos, images, videos, and software, is the property of Grapes Innotech ("Business") or its licensors and is protected by copyright and other intellectual property laws.
b. You may not use, reproduce, distribute, modify, or create derivative works based on the content of the Website without the explicit written consent of the Business.
​
7. No Warranty
a. The Business does not provide any warranty for the electronics components or DIY robotic kits. These products are provided "as is."
8. Online Support
a. The Business may provide online support for its products in the future. However, such support is not guaranteed and is subject to availability.
9. Limitation of Liability
a. To the extent permitted by applicable law, the Business shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of the Website or products.
10. Indemnification
You agree to indemnify and hold harmless the Business, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Website or products.
11. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of Kerala, India. Any legal action or proceeding arising out of or related to these Terms & Conditions shall be brought exclusively in the courts of Ernakulam, Kerala, India.
12. Changes to Terms & Conditions
The Business reserves the right to modify or update these Terms & Conditions at any time without notice. Your continued use of the Website after any such changes signifies your acceptance of the updated terms.
13. Contact Information
If you have any questions, concerns, or inquiries about these Terms & Conditions, you can contact the Business at:
Email: info@grapesinnotech.com Phone: +91-9645544712
You can also reach out to us at our physical location:
Grapes Innotech 1st floor, Nellikkattil Tower, Near Indian Oil Pump, Bypass Junction, Thankalam, Kothamangalam, Ernakulam, Kerala - 686691, India.